RUOS Utilities is a forward-thinking utilities management company focused on modernizing data collection and field operations.
Before engaging with our team, they were dependent on fragmented and outdated systems like Excel, Esri Field Maps, and BatchGeo. These manual processes caused bottlenecks in project delivery and limited the platform’s scalability to other utility companies.
With plans to scale and introduce a white-labeled solution to the broader market, RUOS set out to transform its workflows into a centralized, efficient, and modern software product—ultimately launching the RUOS Utilities platform.
RUOS faced several operational and technical hurdles:
We delivered a scalable, end-to-end utility management system, combining mobile-first field data collection with powerful backend management tools:
Web Admin Panel
Mobile App (Field Technicians)
Monetization & Scalability
Our team approached this project systematically, breaking it down into distinct phases:
Discovery
We began by understanding RUOS’s existing process map and identifying the pain points in their data collection, project management, and reporting workflows. The goal was to build an integrated mobile and web solution tailored for both field technicians and admin users.
Planning
A high-level architecture was created, outlining the project flows:
Acceptance criteria and core KPIs were defined, with reducing mapping time by 50% and enabling multi-client usage as top priorities.
Design
Our UI/UX team crafted a clean, intuitive interface across both web and mobile platforms:
Development
In this phase, we focused on delivering functional components in parallel, prioritizing quality and efficiency. The team developed:
Testing & Security
Our QA engineers ensured stability and performance through rigorous device testing, map accuracy checks, and stress tests on the reporting engine. Data syncing and offline fallback behaviors were a key focus.
Launch & Maintenance
After internal rollout and client testing, RUOS Utilities went live. We continue to work with the RUOS team on ongoing feature rollouts, white-labeling support, and performance enhancements.
The RUOS Utilities project successfully hit its core goals. It reduced time spent on mapping and reporting by over 50%, and real-time field data sync made technicians noticeably more efficient.
Automated reporting enabled seamless daily exports, while the scalable, white-labeled architecture made it easy to onboard new utility partners. Feedback from both technicians and admins was overwhelmingly positive, especially around usability and responsiveness.
"Imaginovation not only met but exceeded our expectations, helping us transform our operations into a seamless digital experience."
"What impressed me the most was their attention to detail. They didn't just focus on getting the job done; they ensured that it was user-friendly, visually appealing, and optimized for performance."
“Their expertise and technical knowledge allow them to deliver highly specified solutions.”
